Support Services

Journey Beyond Road Trauma is not a counselling service or crisis centre. If you need to talk to someone straight away please call:

Counselling and support
Victims of crime support
Legal support
Road safety education programs
Disability carers
Online initiatives

Counselling and support

Australian Centre for Grief and Bereavement

Mission: To build the capacity of individuals, organisations and communities in order to enhance well-being following adverse life events. The Centre is a statewide service which is located alongside the McCulloch House Palliative Care Unit at Monash Medical Centre. In 2006 the Centre was appointed by the Victorian Department of Human Services as the statewide specialist bereavement service.

McCulloch House
Monash Medical Centre
246 Clayton Road
CLAYTON VIC 3168 Australia
p: 03 9265 2100
f: 3 9265 2150
Freecall: (Australia wide) 1800 642 066


Mission: To provide a national focus and community leadership to increase the capacity of the broader Australian community to prevent depression and respond effectively. We aim to build a society that understands and responds to the personal and social impact of depression, works actively to prevent it, and improves the quality of life for everyone affected.

Info line - information and referals to health professionals
p: 1300 22 4636

Road Trauma Support Team of South Australia

Mission: We provide psychological support for victims, families, bystanders and witnesses to road trauma free of charge for four visits. We also provide group "care andshare" meetings, conducted by a clinical psychologist.

86 George St
SA 5031
p: 08 8152 0600
m: 0400 705 066
free call: 1800 069 528

Road Trauma Support Services Victoria

Mission: To reduce the incidence and impact of road trauma; counselling, support and education for anyone impacted by road trauma at any time. Counselling and support services provided free of charge and for as long as required.

Suite 2, 109 Whitehorse Rd
VIC 3130
p: 03 9877 7922
free call: 1300 367 797 (9am - 5pm)

Regional Office
Level 2, Kitchener House, Ryrie St
VIC 3220

Road Trauma Support Team Tasmania Inc.

Launceston General Hospital
Charles St (PO Box 1963)
Tasmania 7250
p/f: 03 6348 7252
m: 0427 487 251 (24hrs)

Road Trauma Services Qld Inc.

Mission: The primary aim of RTSQ is to provide a free, confidential counselling service to members of the Sunshine Coast community who have been involved in, been witness to, or lost a loved one in a road trauma incident. RTSQ volunteers also participate in the delivery of the Safe Driving Awareness Program, where the consequences of driving practices are discussed.

p: 07 5452 6726 or 0434 540 258

The Compassionate Friends - Supporting bereaved parents and siblings

Mission: The Compassionate Friends aim to assist families in the positive resolution of grief following the death of a child and to provide information to help others be supportive. The Compassionate Friends is part of world-wide self-help organisation offering friendship and understanding to bereaved parents, siblings and grand-parents. We offer friendship and understanding to families who are grieving the death of a child of any age, from any cause. All bereaved family members are welcome.

The Compassionate Friends NSW Inc.
4th Floor, 32 York St
Sydney 2000
p: 02 9290 2355

The Compassionate Friends QLD Inc.
505 Bowen Terrace
New Farm 4005
p: 07 3254 2657

The Compassionate Friends SA Inc.
PO Box 26
Kent Town
SA 5071
p: 08 83510344

The Compassionate Friends Vic Inc.
173 Canterbury Rd
VIC 3126
p: 03 9888 4944
free call: 1800 641 091 (Victoria and Tasmania)

Trans-Help Foundation

Mission: The Trans-Help Foundation is a national organisation offering support to Australian transport personnel and their families when in need.

The side effects of the transport industry can lead to depression, anxiety, health issues and sadly even suicides. Accidents and fatalities are another reality of the industry, with many families suffering. We are here to assist those who are effected by hardship, tragedy and trauma.

69 Centenary Ave
NSW 2652
p: 1300 78 79 96

T.R.U.S.T. - Support and understanding for today's truckie

Mission: To provide support for anyone involved in the trucking industry.

p: 07 4697 7073 or 0407 020 097


Victims of crime support

Victim Support Service Inc. - South Australia

Mission: Victim Support Service (VSS) is a community based, not-for-profit organisation. Professional staff provide a comprehensive range of services for adults who have suffered as a result of a criminal offence. This includes individual crime victims, their families, friends and the wider community. Services are confidential and free of charge.

11 Halifax St (PO Box 6610, Halifax St)
p: 08 8231 5626
free call: 1800 182 368 (Business Hours only)

Port Augusta
Port Augusta Courthouse
4 Flinders Tce
Pt Augusta
p: 08 8641 1115

Murray Bridge
32 Adelaide Rd
Murray Bridge
p: 08 8531 3987

Port Lincoln
Mortlock Clinic
52 Mortlock Tce
Port Lincoln
p: 08 8683 0111

Port Pirie
106B Main Rd
Port Pirie
p: 08 8633 4888

2A Ahern St
p: 08 8582 2801

Mt Gambier Courthouse
41 Bay Rd
Mt Gambier
p: 08 8723 2968

Bunyarra Medical Clinic
153 Nicolson Avenue
Whyalla Norrie SA 5608
p: 08 8645 5911

Enough is Enough

Mission: At Enough is Enough, we currently run programs on anti-bullying, building resilience, anger/stress management, overcoming adversity and developing leadership skills through schools, prisons and juvenile detention centres. Our key focus has always been the philosophy to move from Victim to Survivor to Thriver, and to reframe a victim as being one who lacks choices rather than a victim of circumstances. We are about breaking the cycle of violence in society.

Sutherland Head Office
Shop 2, 10-14 Boyle Street
NSW 2232
p: 02 9542 4029

Peter Jenkins – Grafton Branch
NSW 2460
p: 0408 811 955

Joy Noble – Gosford Branch
p: 02 4329 1099

Pam Meacle – Toowoomba Branch
p: 0413 305 432

Queensland Victims Counselling and Support Services

Mission: The Victim's Counselling Support Service (VCSS) is a confidential and non-discrimatory service for any person in Queensland who has been impacted by crime, including:

- Victims of crime
- Family members and friends of Victims of crime, and
- Witnesses of crime

VCSS provides a range of counselling and support services to help people who have been affected by crime to resume their lives.

All of our counsellors are qualified and experienced in providing support to people impacted by crime and have received training specific to the VCSS. In addition, all services are provided under strict ethical and confidential guidelines ensuring the privacy of all who access the service.

VCSS provides a 24hour telephone referral service and information line for those affected by crime. Additionally we provide a range of counselling and support services to assist people, whose lives have been impacted by crime, to try and resume their lives.

Relationships Australia (QLD) provides Victims counselling and support services through their branches located at:

p: 1300 139 703

Anyone wanting further information on Relationships Australia can contact on:

p: 1300 364 277



Legal Support

Centre for Restorative Justice

Mission: To reduce conflict within the community and to work towards repairing harm by enabling the development of restorative approaches in justice and other settings:

234 Sturt Street, Adelaide, SA, 5000
p: 08 82100850


Road safety education programs

Amy Gillett Foundation

Mission:The Amy Gillett Foundation's primary objective is to reduce the incidence of injury and death caused by the interaction between cyclists and motorists. In doing so, we hope to promote a safe and harmonious relationship of shared respect between the two groups.

Ground Level Suite 02
616 St Kilda Road
Melbourne VIC 3004
p: 03 9533 3180

Roads 2 Survival

Mission: This is a community based road safety program supporting families and organisations to take responsibility for the safety of themselves and their loved ones on the roads.


Road Accident Action Group

Mission: The Mackay Road Accident Action Group (RAAG) is a group of individuals from state government, industry, community, and local government who by taking a holistic approach across the community in dealing with causal factors relating to road incidents have successfully developed and implemented programs which have been effective in reducing incidents of road trauma.


Safe As Inc. - Stop the 4 O'Clock Knock!

Mission: The SafeAs Road Safety initiative "Stop the 4 O'Clock Knock!" has been active since 1999. It promotes road safety for young drivers and passengers AND their parents/carers throughout New South Wales and the ACT. In that period SafeAs have held many public road safety seminars and in-school presentations. This site provides information about road safety, the seminars, presentations and multi media kits designed to Stop the 4 O'Clock Knock!

PO Box 1100
Batemans Bay
NSW 2536
p: 02 4472 8876 or 0412 127 449
f: 02 4472 2786
e: or

Pedestrian Council of Australia

Mission: The PCA's role is essentially one of education, advocacy and the promotion of a culture of concern and care within the whole community for the rights and responsibilities of pedestrians.

PO Box 500
Neutral Bay
NSW 2089
p: 02 9968 4555
f: 02 9968 4566

MATES - Motorcycle Awareness Training Education Safety

Mission: MATES is a community road safety group run by people directly involved in motorcycling. Through the work of its members MATES aims to educate riders and other road users on the many issues surrounding safe and enjoyable motorcycling and the unique dangers motorcyclists face on our roads. Our ultimate goal is to reduce the number of motorcycle crashes and fatalities, and to offer support to those affected.

PO Box 10420
QLD 4215
p: 0411 519 994


Disability carers

Brain Injury Australia

Brain Injury Australia is the peak acquired brain injury (ABI) advocacy body representing, through its state and territory member organisations, the needs of people with an acquired brain injury, their families and carers. It works at a national level to ensure that all people living with acquired brain injury have access to the supports and resources they need to optimise their social and economic participation in the community.

PO Box 220
NSW 1475
p: 1800 BRAIN1 (1800 272 461)


Mission: The Acquired Brain Injury Outreach Service (ABIOS) is a Queensland specialist community-based brain injury service.

ABIOS provides community case management services to assist people with brain injury and their family and carers access support and services in the community.

ABIOS provides specialist consultation, advice and practical strategies to manage brain injury.

ABIOS coordinates a statewide network of support groups for people with ABI and family and carers through the STEPS program.

PO Box 6053
Queensland 4102

p:07 3406 2311
f: 07 3406 2399

ABIRTS (Acquired Brain Injury & Road Trauma Support)

Mission: To support family, friends, carers of those suffering road trauma and acquired Brain Injury.

c/- Robyn Greening
Unit 17/60 Poplar Avenue
p: 0408 511 317


Mission: Headway rebuilding lives (Hrl) is a specialist community based rehabilitation service for people with disabilities, specialising in supporting people with acquired brain injury (ABI), their families and social networks.

64 Burnett St
North Hobart
Tasmania 7000
p: 1300 138 296
f: 03 6234 7565


Mission: ParaQuad provides a support system that aims to meet the needs of people with a spinal cord injury and their families at every stage of life.

The services are designed to help our clients with spinal cord injury to have the same opportunities as everyone else to participate in the community.

Sydney Office
6 Holker Street
ParaQuad Infoline: 1300 886 601
NSW 2128
p: 02 8741 5600
f: 02 8741 5650

Northern Region Office
ParaQuad Newcastle
65 The Avenue
NSW 2293
p: 02 4969 6388
f: 02 4961 6101


Mission: A not for profit community organisation, PARAQUAD SA is committed to serving and promoting the best interests of people with disabilities in a manner which recognises their worth and dignity, their right to experience life's events and develop their full potential.

PARAQUAD SA achieves this through providing information, advice and referral for accommodation, providing peer support, counselling and advocacy, offering family support services and raising community awareness.

PARAQUAD SA is a vibrant community organisation working with and for people affected by spinal cord injuries in South Australia. This includes those with the injury and their family and friends.

28 Lower Portrush Rd
SA 5070
p: 08 8355 3500


Mission: The PARAQUAD Association assists and encourages  paraplegics and quadriplegics in their endeavours to once more become an integral part of their community. PARAQUAD assists with a medical equipment supply service, a prevention and awareness program, information and referral, peer support and advocacy, tourism database of accessible venues throughout Tasmania.

26-28 Tolosa Street
Tasmania 7010
p: 03 6272 8816
f: 03 6272 8511


Online initiatives

Road Victims Tasmania on Facebook

Share My Story

Your story matters. The Queensland Government invites you to share your story through words, photos, video, even song.

There are thousands of stories behind the road toll. Stories of sadness, tragedy, inspiration, heroism, remorse and regret.

Your story may help the memory of a loved one live on. It could even save a life. Whether you're a survivor, have lost a loved one, or you deal with road tragedy in your job, we invite you to share your story.

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